Navigating the Italian healthcare system in Italy can feel a bit confusing at first, especially if you’re new to the country. In this article we will break it down in a simple way so you can feel more confident.

What is the Tessera Sanitaria?
The tessera sanitaria is your health card, giving you access to Italy’s public healthcare system. It’s essential for visiting a general practitioner, getting prescriptions, and using public medical services at low or no cost. You’ll get your tessera sanitaria after registering at your local Azienda Sanitaria Locale (ASL).
Start with finding a general practitioner: Medico di base
If you are new to healthcare system in Italy and don’t have a general practitioner yet, that’s the best place to start. The medico di base is your main doctor for routine check-ups, prescriptions, and referrals to specialists. Your general practitioner is your first stop for non-emergency medical needs and can help you navigate the healthcare system. Once you have your tessera sanitaria, you can visit your local ASL to select a doctor from their list.

Emergency care: Pronto soccorso
For serious or urgent medical problems, you can go to the pronto soccorso (emergency room) at any hospital. Emergency care is free for everyone, but patients are seen based on how urgent their condition is, so minor issues may result in longer wait times. Be sure to bring your tessera sanitaria or a form of ID like your passport. If you don’t have a general practitioner or tessera sanitaria yet, you can still use the pronto soccorso in case of emergencies.
After-hours care: Guardia medica
If you need medical help outside regular office hours, within healthcare system in Italy, the guardia medica is there for you. This service is great for minor issues that can’t wait until your doctor’s office reopens. To find the nearest guardia medica, you can call your local ASL. Guardia medica is especially useful for students who haven’t fully registered in the public healthcare system yet.

Faster access: Private appointments
For quicker or more specialized care, you can book a visita privata (private medical appointment). Private care offers benefits such as shorter waiting times and more flexible scheduling. Private visits don’t require a tessera sanitaria, making them a convenient option if you’re still in the process of registering.
Helpful tips for students
Always carry your tessera sanitaria or health insurance information with you. Learning some basic medical terms in Italian can make your appointments smoother, and don’t be afraid to ask questions if something isn’t clear during your visit.
The Italian healthcare system might seem complicated at first, but it’s designed to provide care you need. With a little preparation and the right information, you’ll find it easy to get the help you need. Do you want to study in Italy? Go! Go! Italia is here to support you every step of the way, so you can focus on your studies and enjoy your time in Italy to the fullest.